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Solving the Innovators Dilemma

The school year has wrapped up and so have a number of focus groups, pilots, and committees. I love this work and like pushing the boundaries of what we think is possible. But in an innovative organization, you get what Susan Wojcicki calls the Innovator’s Dilemma: invest in new or improve upon existing?

A set of strong common principles for a company makes it possible for all its employees to work as one and move forward together. We just need to continue to say ‘yes’ and resist a culture of ‘no’, accept the inevitability of failures, and continue iterating until we get things right. – Susan Wojcicki , http://www.thinkwithgoogle.co.uk/quarterly/innovation/8-pillars-of-innovation.html

Either way can lead to stagnation that severely limits growth and can inevitably lead to a landing mindset. But I tend to think it is not only possible but critical to do both because it develops faith, shows thoughtfulness, builds community and fosters innovation: creativity and risk-taking.

Difficult, no doubt. However, Google provides us insights into one possible approch with these eight steps:

  1. Have a mission that matters
  2. Think big but start small
  3. Strive for continual innovation, not instant perfection
  4. Look for ideas everywhere
  5. Share everything
  6. Spark with imagination, fuel with data
  7. Be a platform
  8. Never fail to fail

All of these speak to culture and space. All of these lead to important questions:

  • Where in your school are ideas able to be shared, seen, and sparked?
  • How are ideas, work, and studies being shared in your school?
  • What do your spaces say about the value of “the discussion, exchange and re-interpretation of ideas” (Wojcicki)?
  • How are spaces designed to foster incubation, group think, and collaboration?
  • How much time is dedicated to exploring the problems and ideas OTHERS have shared, posed, or expressed?
  • How open are your school doors to visitors for cross-pollination? How many paths have been created to the doorways of other schools?
  • Are you bounding, failing, and fishing down the hallway enough to fail fast and often in order to succeed?

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